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Privacy Policy

1. Scope & Applicability

Platform Coverage

This Privacy Policy covers personal information collected through:

  1. Our main website at www.LinkMyGear.com.
  2. Our IoT devices, mobile/desktop apps, and all associated functionalities (e.g., telemetry, alerts, analytics).
  3. Third-party integrations (e.g., messaging services, cloud hosting) solely to the extent described in this Policy.

International Use

  • We primarily operate under U.S. law (Delaware jurisdiction). If you access the Platform from outside the U.S., you agree to the international transfer, storage, and processing of your data as described in this Policy.
  • Nothing in this Policy shall be construed to limit any non-waivable statutory rights or obligations in your jurisdiction.

Age Restriction

The Platform is not intended for minors under 18. We do not knowingly collect personal data from children under 18. If you suspect unauthorized access by a minor, please contact us at info@linkmygear.com.

2. What We Collect

Account Data

  • Name, username, password, email address, phone number, and mailing/billing addresses.
  • Payment details (handled by third-party payment processors; we do not generally store full card details on our servers).

Telemetry & Device Data

  • GPS coordinates, altitude, speed, pressure, IMEI numbers, firmware logs, and usage analytics from your IoT devices.
  • Event history, including errors, debug logs, or battery/firmware status.

Technical & Usage Information

  • IP address, browser type, device identifiers, operating systems, referral URLs, cookie data, and session logs.
  • Interaction data (e.g., pages viewed, features clicked, frequency/duration of usage).

Emergency Contact Details

If you enable alert features, we may collect the names and contact info of your designated emergency/safety contacts.

3. How We Use Your Data

Service Delivery & Device Functionality

  • Create, authenticate, and maintain user accounts.
  • Provide real-time telemetry analytics, logging, and alert capabilities.
  • Manage device pairing, firmware updates, and account-device linking.

Safety & Compliance

  • If you enable emergency alerts, your location data and telemetry may be shared with designated contacts or emergency personnel as necessary for user safety.
  • Comply with legal obligations (e.g., responding to court orders, law enforcement requests, or regulatory demands).

Marketing & Promotional

We send promotional emails or notifications about upgrades, special offers, or new products only if you have opted in or if local law allows.

4. Legal Bases for Processing (GDPR/UK GDPR)

For Users in the EU/EEA/UK, we rely on:

  1. Contractual Necessity: Processing is essential to fulfill our obligations under our Terms of Use.
  2. Legitimate Interests: We pursue legitimate business interests in improving security, developing features, and preventing fraud.
  3. Consent: Required for certain optional data processing activities (e.g., marketing communications, Cookie usage under local laws).
  4. Legal Obligations: To comply with applicable regulations, law enforcement requests, or regulatory requirements.

5. Cookies & Tracking Technologies

We use Cookies and similar technologies for:

  1. Essential Platform Operation: Session management, authentication, and security.
  2. Analytics: Gathering information on usage trends, popular features, and user navigation patterns.
  3. Customization: Remembering user preferences (language, region, etc.).
  4. Advertising (if applicable): Offering relevant promotions or measuring ad performance.

You can manage Cookie preferences in your browser settings. For more detail, see our Cookie Policy.

6. Sharing & Disclosure of Information

We do not sell your personal data to third parties for their independent commercial purposes. However, we may share data under these circumstances:

Service Providers (Processors)

Hosting platforms, payment processors, analytics providers, or messaging gateways that help us operate the Platform. They are bound by strict confidentiality obligations and only process data under our instructions.

Emergency Contacts & Rescue Services

If you opt into our alert features, your telemetry or location data will be shared with designated contacts or emergency responders to the extent necessary to provide or coordinate assistance.

Legal & Regulatory Compliance

We may disclose data as required by law, subpoena, or legal process, or to enforce our Terms, protect rights and safety, or respond to valid legal inquiries from public authorities.

7. Data Retention & Minimization

We retain personal data only as long as necessary to fulfill the purposes stated in this Policy or comply with legal obligations. If you delete your account, we will remove or anonymize your personal data within a reasonable timeframe, except where legal obligations require continued retention.

8. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

  1. Access & Correct: Request access to your personal data or corrections of inaccurate information.
  2. Erase: Ask us to delete your personal data in certain circumstances.
  3. Restrict or Object: Restrict certain processing activities or object to processing based on our legitimate interests.
  4. Data Portability: Obtain a copy of your data in a commonly used, machine-readable format.
  5. Withdraw Consent: For processing activities based on consent, you can withdraw at any time without affecting prior lawful processing.
  6. Opt-Out of Marketing: Unsubscribe or opt out of promotional emails at any time.

To exercise these rights, contact us at info@linkmygear.com. We will respond within timeframes required by applicable law.

9. Security Measures & Breach Response

We use industry-standard measures, such as encryption, firewalls, secure hosting, and regular security audits, to protect your data against unauthorized access or misuse. In the event of a data breach, we will notify you and relevant regulatory authorities as required by applicable laws.

10. International Data Transfers

We operate primarily from the United States, so your data may be transferred to and processed in the U.S. or other countries. For transfers from the EU/EEA/UK, we rely on Standard Contractual Clauses (SCCs) or equivalent legal mechanisms.

11. Additional Disclosures (CCPA/CPRA)

If you reside in California, you may have additional rights: right to know what data we collect, right to deletion, right to opt-out of "sale" or "sharing" of personal data, and the right to non-discrimination for exercising your privacy rights. Submit CCPA/CPRA requests to info@linkmygear.com.

12. Changes to This Policy

We may update this policy from time to time. In case of material changes, we will notify you via email or a prominent Platform banner before the updated Policy becomes effective.

13. Contact Us

  • Privacy Team: info@linkmygear.com
  • Mailing Address: Link My Gear Inc., 254 Chapman Rd, Ste 208 #22154, Newark, Delaware 19702, US